FORMS & FAQs
FREQUENTLY ASKED QUESTIONS:
Q: How can I find out if a particular doctor's office is accepting new patients?
A: Each practice makes this decision independently. View our list of doctors and phone the practice in question directly.
Q: I was born at Clifton Springs Hospital. How do I get a copy of my Birth Certificate?
A: Contact the Village Clerk for the Village of Clifton Springs at 315.462.5151
Q: How can I request a copy of my medical records?
A: Use the downloadable document to the right that bast describes the records you require. You can select records from The Hospital, Health First Family Medicine and/or Canal Park Family Medicine. If the records you seek relate to services from independent physicians, contact their office directly.
Q: How do I get assistance paying my bill?
A: There are several forms of assistance for people who are either uninsured or for whom copayments with insurance create financial hardship. When you register for your next appointment, ask a registration representative what options exist - or call our Patient Finance office.
If your last name starts with A-K, call 315.462.0452; L-Z, call 315.462.0451.
If you receive a bill in the mail and you can't afford to pay it, do not ignore it!
Q: I submitted an application for employment. What happens next?
A: All applicants receive a postcard confirming receipt of their materials. The Human Resources team works to identify the most qualified applicants for current openings based on education, experience and skills outlined in each applicant's application. Not all applicants are contacted directly nor are interviews guaranteed.